Conversation Intelligence
Review every customer conversation, transcript, and quality score in one place.
| ID | Time | Phone Number | Source | Agent ID | Agent Name | Transcript | Evaluation | Error | Actions |
|---|---|---|---|---|---|---|---|---|---|
| 69 | 2026-09-03 10:18:48 AM | +18189640226 | Chat | fbdgf | Alex 5919 | completed | failed | E: Client error '401 Unauthorized' for url 'https://api.openai.com/v1/chat/completions' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/401 | |
| 68 | 2026-09-03 10:18:20 AM | +18189640226 | Outbound | fbdgf | Alex 5919 | completed | failed | E: Client error '401 Unauthorized' for url 'https://api.openai.com/v1/chat/completions' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/401 | |
| 67 | 2026-08-26 11:22:09 AM | 11111222 | Inbound | AA | ANIK | completed | completed | N/A | |
| 66 | 2026-08-26 10:30:51 AM | 0111111111 | Inbound | M | Mehenaz | completed | completed | N/A | |
| 65 | 2026-08-26 09:53:33 AM | 01314721300 | Inbound | A | A | completed | completed | N/A | |
| 64 | 2026-08-22 09:46:01 AM | 1207338754 | Inbound | A! | A | completed | completed | N/A | |
| 63 | 2026-08-12 10:08:21 AM | 01314721390 | Inbound | A | A | completed | completed | N/A | |
| 62 | 2026-08-06 01:58:58 PM | 1785058087201031708 | Inbound | - | A | completed | completed | N/A | |
| 61 | 2026-08-06 01:58:40 PM | 1785005953218672421 | Inbound | - | A | completed | completed | N/A | |
| 60 | 2026-08-06 01:58:29 PM | 1784946431201004500 | Inbound | - | A | completed | completed | N/A |