Conversation Intelligence

Call & Chat QA

Review every customer conversation, transcript, and quality score in one place.

ID Time Phone Number Source Agent ID Agent Name Transcript Evaluation Error Actions
52 2026-08-06 12:55:59 PM test 4500 Inbound - - completed completed N/A
51 2026-08-06 12:55:20 PM test 6859 Inbound - - completed completed N/A
50 2026-07-29 03:34:21 PM 1708 Inbound - - completed completed N/A
49 2026-07-29 03:31:06 PM 2421 Inbound - - completed completed N/A
48 2026-07-29 03:29:37 PM 4500 Inbound - - completed completed N/A
47 2026-07-29 03:27:50 PM 6859 Inbound - - completed completed N/A
46 2026-07-29 03:20:32 PM 7032 Inbound - - completed completed N/A
45 2026-07-29 03:17:27 PM 2546 Inbound - - completed completed N/A
44 2026-07-29 02:45:58 PM 8828 Inbound - - completed completed N/A
43 2026-07-29 02:35:46 PM 4847 Inbound - - completed completed N/A
Page 2 / 7 Prev Next