Conversation Intelligence

Call & Chat QA

Review every customer conversation, transcript, and quality score in one place.

ID Time Phone Number Source Agent ID Agent Name Transcript Evaluation Error Actions
39 2026-07-29 11:32:13 AM 8030 - 05 Inbound - - completed completed N/A
38 2026-07-29 11:18:33 AM 8030 - 04 Inbound - - completed failed E: Client error '429 Too Many Requests' for url 'https://api.openai.com/v1/chat/completions' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/429
37 2026-07-29 11:09:28 AM 8030 - 03 Inbound - - completed completed N/A
36 2026-07-29 11:05:40 AM 8030 - 02 Inbound - - completed completed N/A
35 2026-07-29 09:43:45 AM 8030 - 01 Inbound - - completed completed N/A
34 2026-07-29 07:17:17 AM 5119 - 01 Inbound - - completed completed N/A
33 2026-07-29 06:56:12 AM 1622 - 1 Inbound - - completed completed N/A
32 2026-07-29 06:39:41 AM 01518496669 Inbound - - completed completed N/A
31 2026-07-29 06:07:28 AM 4983 - 01 Inbound - - completed completed N/A
30 2026-05-19 10:36:33 AM 1778561061216571972 Inbound - - completed completed N/A
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