Conversation Intelligence

Call & Chat QA

Review every customer conversation, transcript, and quality score in one place.

ID Time Phone Number Source Agent ID Agent Name Transcript Evaluation Error Actions
42 2026-07-29 02:26:53 PM 5370 Inbound - - completed completed N/A
41 2026-07-29 02:11:58 PM 0829 Inbound - - completed completed N/A
40 2026-07-29 11:37:17 AM 1622 - 2 Inbound - - completed completed N/A
39 2026-07-29 11:32:13 AM 8030 - 05 Inbound - - completed completed N/A
38 2026-07-29 11:18:33 AM 8030 - 04 Inbound - - completed failed E: Client error '429 Too Many Requests' for url 'https://api.openai.com/v1/chat/completions' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/429
37 2026-07-29 11:09:28 AM 8030 - 03 Inbound - - completed completed N/A
36 2026-07-29 11:05:40 AM 8030 - 02 Inbound - - completed completed N/A
35 2026-07-29 09:43:45 AM 8030 - 01 Inbound - - completed completed N/A
34 2026-07-29 07:17:17 AM 5119 - 01 Inbound - - completed completed N/A
33 2026-07-29 06:56:12 AM 1622 - 1 Inbound - - completed completed N/A
Page 3 / 7 Prev Next